Richmond Mental Health & Substance Use Person & Family Centred Care

Members of the Person and Family Centred Care Steering Committee

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What Is Patient- and Family-Centred Care?
Partnerships based on Respect and Dignity, Information Sharing, Participation, and Collaboration.

Richmond Mental Health and Substance Use Services has been moving towards a more person and family centred approach to care across all
programs and services.

On this page you will find information on how the Person and Family Centred Care (PFCC) Initiative is growing at Richmond Mental Health & Substance Use services, and learn more about some of the specific and focused initiatives that reflect person and family centred care. Quarterly newsletters are produced focusing on the initiative and its work. You can view copies of our newsletters below.

Person & Family Centred Care Newsletter 1 – July 2015

Person & Family Centred Care Newsletter 2 – Oct 2015

Person & Family Centred Care Newsletter 3 – March 2016

Person & Family Centred Care Newsletter 4 – May 2016

Person & Family Centred Care Newsletter Special Edition – Aug 2016

Person & Family Centred Care Newsletter 5 – Nov 2016

Person & Family Centred Care Newsletter 6 – April 2017

We have also created a handbook to help orient our partner advisors working with us on the PFCC initiative.

PFCC.PartnerAdvisor.Handbook.2017

Also, here are some standards we have created for the PFCC initiative:

PFCC Standards

At Richmond Mental Health and Substance Use Services, we are particularly proud of the partnerships we have made and continue to make with the support of VCH Community Engagement and the Community Engagement Advisory Network (CEAN). If you, or a family member, are interested in becoming an advisor with Richmond Mental Health and Substance Use Services, please contact CEAN  to learn more and get started.

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Workshops focusing on person and family centred care include client and family partner advisors